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SEND A CASE

Orthodontic appliance submission guidelines

ONCE REGISTERED, YOU'LL BE ABLE TO SUBMIT ORDERS

  • Use your preferred portal to submit your cases

  • Ensure accurate information is provided & the necessary materials are shipped to avoid delays​​

  • Double-check scans & impressions before placing order

ORDER CONFIRMATION

  • All orders are reviewed for a complete RX & confirm if client will be sending in materials like bands.

  • Once all requirements are met, your case will be added to the Liberty Portal for 24/7 tracking.

  • Most appliances are completed in five business days.

This calendar showcases 5 working days in the lab after receiving a case order

Office Info & Scheduling

Complex cases may require up to 14 working days

QUALITY CONTROL & SHIPPING

  • All appliances go under a thorough cleaning & quality control inspection to ensure it meets the highest standards.

  • Only after successfully passing quality control is each appliance approved for shipping and dispatch.

RUSH CASE OPTIONS

  • To fit your scheduling requirements, we offer expedited services

  • Rush services availability is limited and must be approved by the lab

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